- Pawtal (“us”, “we”, or “our”) owns and operates https://www.pawtal.com.au) (the “Site”).
- This web page (together with the documents referred to on it) is a binding agreement and represents the Terms of Use for our Site.
- Please read these Terms of Use carefully before you start to use the Site.
- This Site is intended for individuals who are 18 years of age or older.
- By visiting and using this Site, you represent and warrant that you are of legal and meet all of the foregoing eligibility requirements.
- By visiting and using our Site, you indicate that you accept these Terms of Use and that you agree to fully comply and abide by them.
- For questions about these Terms, please contact us at info@pawtal.com.au.
content
- All information on this Site, including any and all copyrights, trademarks, design rights and other intellectual property rights related to the content and work product on this Site, are owned by Pawtal with the exception of the content you submit to us set forth in the section below.
- The copying, redistribution, use, or publication by you of any such Content is strictly prohibited. Your use of our Site does not grant you any ownership rights to the Content of our Site.
- The reproducing in any format (including on another website) of any part of our Site (including content, images and designs) without our prior written consent is strictly prohibited.
- Requests for prior written consent should be addressed to the following email: info@pawtal.com.au
Community Standards (User Behaviour)
When interacting on Pawtal (including comments or social channels), you agree to be respectful, lawful, and considerate of other pet owners. We reserve the right to remove content that is abusive, misleading, or harmful.
Business Listings
- All business listings are provided in good faith. We rely on the information given to us for publication by our advertisers or extracted from their official website or Facebook page. As such, we cannot guarantee that the information and photographs presented in advertisements are accurate, correct, represents the true nature of their operation and is information they have copyright over, or reflects their current pricing schedule. Any claims made with respect to that must be pursued with the advertiser in question directly.
- For guests at an accommodation property, it is their sole responsibility to ensure they notify management of their intention to bring a dog and to gain permission to do so. The presence of an accommodation property listing on the Pawtal website does not guarantee all dogs will be accepted, nor does it guarantee the accommodation property will be suitable for dogs that guests wish to bring with them.
- It is the sole responsibility of customers to ensure the business they are visiting is suitable for the dog they wish to bring along with them. This includes restaurants, cafes and wineries who may change their rules with regards to dogs at any time without notice.
- It is the sole responsibility of travellers and visitors to ensure that any area listed as being dog friendly, including beaches and parks, does allow dogs at the anticipated time of visit and that any rules are followed. Carefully observe all signage in the area being visited. Regulations concerning dogs in these areas may change at any time without notice, and these changes may be temporary or permanent.
Damages
While full care and attention has been used when providing information on the Pawtal website, we are under no liability to you or any other person for any loss or damage (including consequential loss or damage) that you or any other person may directly or indirectly incur as a result of using this website or accessing or relying on any information available through it.
you may provide links to our site as long as
a) you clearly give credit to us as the author,
b) include a hyperlink to our Site,
c) you do not remove or obscure any portion of our Site by framing or otherwise,
d) your website does not engage in illegal or pornographic activities, and
e) provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not provide links in such a way as to suggest any form of association, approval, or endorsement on our part without our prior written consent.
- You must not provide links from any website that is not owned by you.
- You must cease providing links to our Site immediately upon our request.
Reliance on Content
- The Content of this Site is meant for informational purposes only and is not intended to amount to professional or specific advice on which reliance should be placed. Pawtal provides general travel and pet wellbeing information only. We are not veterinarians or legal advisors, and you should always seek professional guidance for your pet’s health, behaviour, or travel requirements. Please refer to our disclaimer for further information.
- Every effort has been made to only provide complete and accurate information. However, we disclaim all responsibility and liability arising from any inaccuracies and any reliance placed on the information presented on this Site and shall not be liable for any damages or harm.
Content you submit to us
- You may be provided with the ability to upload, display, post, transmit, send, email, or otherwise submit to us on the Site or on any of our social media accounts, content in the form of text, files, images, photos, video, sounds, musical works, works of authorship, applications, or any other materials (the “content”, or “content you submit to us”).
- You expressly acknowledge and agree that once you submit content to us, it will be accessible by others, and that there is no confidentiality or privacy with regard to such content, including, without limitation, any personally identifying information that you may make available.
- You, and not us, are entirely and solely responsible for all the content you submit to us. We do not claim ownership rights in the content you submit. However, you grant to us a non-exclusive, fully paid and royalty-free, worldwide, perpetual license to modify, compile, combine with other content, copy, record, synchronize, transmit, translate, format, distribute, publicly display, publicly perform, and otherwise use or exploit (including for profit) such content and all intellectual property and moral rights therein, including, without limitation, distributing part or all of the Site in any media formats through any social media channels or technology now known or hereafter devised.
You represent and warrant that:
- The content you submit is your original creation, or you own the rights to it.
- Your content does not violate the privacy, publicity, copyright, contract, intellectual property, or other rights of any person.
- Your content does not result in a breach of contract between you and a third party.
- Your content does not contain libellous, defamatory, or obscene material, or otherwise violate these Terms or our social media guidelines.
- You are solely responsible for any damages, royalties, fees, or claims arising from the content you submit.
Pawtal Services
Pawtal provides dog travel planning tools, digital products, educational resources, and practical travel resources designed to help Australians travel more confidently with their dogs.
Our products and services may include digital guides, interactive tools, calculators, planning systems, downloadable resources, checklists, and practical travel resources designed to help owners prepare for real Australian travel conditions.
Pawtal may also offer custom pet travel itineraries and personalised planning assistance where available.
While Pawtal provides practical guidance and planning resources, we do not book accommodation, transport, activities, or third-party services on behalf of customers. Customers remain responsible for independently confirming availability, suitability, pricing, policies, and making bookings directly with providers.
What We Don’t Do:
- Booking Services: We provide planning guidance and recommendations only. Customers are responsible for booking accommodation, transport, activities, and services directly with providers.
- Veterinary or Professional Advice: Pawtal provides educational and practical planning guidance only and does not replace veterinary, behavioural, legal, medical, or professional advice.
- Pet Sitting: Pawtal does not arrange or manage pet-sitting services. Any recommendations for third-party providers are provided for convenience only.
- Pet Transport: Pawtal may provide general travel guidance but does not arrange, manage, or book transport services.
- Guarantees of Suitability: Dogs have individual needs and travel circumstances vary. Pawtal cannot guarantee that any recommendation, destination, accommodation, activity, product, tool output, or travel suggestion will be suitable for every dog or situation.
- Service Availability: Accommodation policies, local rules, weather conditions, pricing, access permissions, and service availability may change without notice. Customers are responsible for independently verifying all details before travel.
Refunds & Digital Products
- Pawtal complies with the Australian Consumer Law (ACL). Customers in Australia are entitled to a refund, repair, or replacement where a product is faulty, not as described, or otherwise fails to meet applicable consumer guarantees.
- For customers outside Australia, Pawtal applies similar standards in good faith. While consumer rights may vary depending on your location, we will work with customers to provide a fair resolution where a product is genuinely faulty or materially misrepresented.
- Because Pawtal products may include digital guides, planning systems, interactive tools, calculators, downloadable resources, and personalised outputs, we generally do not provide refunds for change of mind, personal preference, accidental purchases, or situations where a product simply was not used.
- Payment for paid products and services is required at the time of purchase unless otherwise stated.
- All prices displayed on Pawtal are listed in Australian Dollars (AUD).
- If you experience a genuine issue with a digital product, missing access, broken functionality, or believe a product was materially different from what was described, please contact us at info@pawtal.com.au with your order details and a description of the issue.
- Refund requests are assessed individually and in accordance with Australian Consumer Law obligations.
Limitation of Liability
We do our best to provide practical, helpful, and up-to-date information across Pawtal. However, by using this Site and our products, you acknowledge and agree that:
- All content, tools, guides, calculators, itineraries, planning systems, and digital resources are intended for general educational and planning purposes only and should not be considered veterinary, behavioural, legal, medical, or professional advice.
- Pawtal provides planning guidance and practical resources only. Decisions regarding travel, accommodation, routes, products, weather conditions, pet health, and safety remain the responsibility of the user.
- Users are responsible for independently verifying accommodation suitability, dog access rules, local restrictions, weather conditions, transport requirements, and travel safety information.
- Outputs generated through calculators, interactive tools, and planning systems are generated from information entered by users and are intended as practical planning guidance only. Outputs should not be relied upon as guarantees, predictions, or professional advice.
- Pawtal does not guarantee specific travel outcomes, behavioural outcomes, product suitability, availability, access permissions, or travel success.
- To the fullest extent permitted by law, Pawtal and its owners, directors, employees, contractors, affiliates, and representatives will not be liable for any direct, indirect, incidental, consequential, or related loss, damage, inconvenience, injury, or expense arising from:
- Use or inability to use this Site
- Reliance on content, tools, recommendations, calculators, planning systems, or personalised outputs
- Third-party services, accommodation providers, listings, products, or external websites
- Travel decisions or changing circumstances outside Pawtal’s control
By using Pawtal, you acknowledge that every dog and travel situation is different and accept responsibility for your own travel decisions and choices.
Comments
- An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
- If you leave a comment on our Site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
- Your comment may be checked through an automated spam detection service.
- You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
- We reserve the right to remove any comment that we determine to be unlawful, inappropriate, offensive or otherwise objectionable or in violation of intellectual property laws or these Terms.
- When you leave a comment on our Site, your comment will be publicly available to other visitors of this Site.
- For spam detection purposes, we collect the data shown in the comments form, and also your IP address and browser user agent string in accordance to our Privacy Policy.
Privacy Policy
- While using this Site, you may provide certain personally identifiable information, such as your name, email address or IP address.
- We process information about you in accordance with our Privacy Policy.
- By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
Cookies & Tracking
We may use cookies and similar tracking technologies (such as analytics tools and advertising pixels) to improve user experience, analyse site traffic, and deliver personalised content. For more information, please refer to our Privacy Policy.
Links to other Sites
- This Site may from time to time contain links to third-party sites.
- We have no control over and assume no responsibility for the content or practices of any third-party Sites or for any loss or damage that may arise from your use of them.
- We recommend that you review the privacy policy and terms and conditions of those third-party sites. Once you leave our Site, you are no longer governed by our Terms of Use.
Embedded content from other sites
- Content on this Site may include embedded content (e.g. videos, images, articles, etc.).
- Embedded content from other sites behaves in the exact same way as if the visitor has visited the other website.
- These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that site.
Affiliate Links
- We may have a financial relationship with some of the merchants we mention.
- This Site may contain affiliate links, which means we may get compensated at no extra cost to you if you make a purchase through a link.
- We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com.au and affiliated sites.
- Our editorial content, including the opinions we express on products, services, and merchants, is not influenced by advertisers or affiliate partnerships. We only recommend products we genuinely believe in and that support safe, stress-free pet travel.
Use of Downloadable Digital Content
When purchasing a digital product from our Site or downloading a free digital product in exchange for your email address from our Site, you are granted a limited, personal, non-exclusive, non-transferable license of our materials for your personal or internal business use only.
You acknowledge and agree that under this license you have no right to:
- Modify, copy, reproduce or sell the materials;
- Use the materials for any commercial purpose;
- Decompile or reverse engineer;
- Remove any copyright or other proprietary notations from the materials;
- Transfer the materials to another person;
- Create derivative works based upon the materials; offer any competing products based upon the materials.
Digital Planning Tools & Interactive Products
Pawtal may provide interactive digital tools, calculators, planning systems, downloadable products, and personalised outputs designed to support dog travel planning across Australia.
These tools may include calculators, checklists, planners, packing assistants, travel estimates, heat-related guidance, trip planning systems, and other interactive resources.
Outputs are generated based on information entered by users and are intended as practical planning guidance only.
Results, recommendations, reminders, and estimates may vary depending on:
- Your dog’s behaviour, health, confidence, age, and support needs
- Travel conditions, weather, route types, and local environments
- Accommodation choices and changing circumstances
- The information entered into the tool
Pawtal does not guarantee that any recommendation, estimate, reminder, checklist, or output will be accurate, complete, suitable, or appropriate for every dog or travel situation.
These tools do not replace veterinary advice, professional training advice, legal advice, emergency planning, or your own judgement.
Users are responsible for independently checking local regulations, dog access restrictions, accommodation policies, weather conditions, safety considerations, and travel suitability.
Some interactive tools may store temporary selections locally on your device for convenience. Pawtal does not guarantee the ongoing storage, transfer, or recovery of saved information if browser settings, devices, or local storage are changed or removed.
Governing Law
These Terms of Use and any dispute or claim arising from or in connection with them shall be governed in accordance with the laws of Victoria and Australia.
Termination
We reserve the right to terminate your rights under these Terms without notice if you fail to comply with any of these Terms.
Indemnification
You agree to indemnify, defend, and hold us and our partners, consultants, agents, officers, directors, employees, subcontractors, successors, service providers, and affiliates free from any liability, loss, claim, and expense, including reasonable attorney fees, related to your violation of these Terms, your use of our Site or your infringement, of any intellectual property or other right of any person or entity.
Amendments
Pawtal reserves the right to revise these Terms of Use at any time by updating this page. Any changes will be posted on this page, and you are encouraged to check it regularly. Continued use of the Site after any changes to the Terms of Use will constitute acceptance of those changes.
If you do not agree with the changes to these Terms of Use, you can choose to discontinue the use of our Site.