locate a pet service
Start your pet adventures and request a pet-service
- add your pet(s)
- add your guest(s)
- request pet service
Pawtal will locate pet-friendly services and activities for each pet request added.
Must be registered as a Pet Traveller.
Please allow 5-7 days for Pawtal to locate pet-friendly services and activities

Step 1: add your pet(s) profile
List your pet(s) requirements that you would like pet-friendly services to know about your pet;
- favourite activities
- daily routines
- pet(s) diet
- medical conditions
- behaviours
- special requirements
manage, edit or delete your pet(s) profile once added through “my pets”
Step 2: add guests
Add guests to your trip by adding each to your profile;
- select child or adult
- add name
- contact number (mobile or landline)
- email address
select the guest(s) who will be travelling with your pet(s) when adding a destination.
Step 3: request pet service
Request a pet service;
- choose pet-friendly service required
- select dates & budget
- set pet requirements for destination, ie: pet collection, food, bedding
- add each pet(s) who require service
- view and connect with matches
- manage offers including name your price
manage each destination, change status and view pet adventures from pawtinerary
Destination Status
Change destination status according to your travel plans;
- open – destinations are open to offers from located pet-friendly services
- in planning – destination is being planned and Pawtal wont locate services or appear on travel board
- booked – destination is no longer accepting offers
- paid in full – destination is confirmed and paid in full Refer to terms for refunds and cancellation policy
- completed – pet-friendly services has now been completed and destination will be removed from all portals
- issue – an issue has occurred with destination. Contact Pawtal to investigate
paw travel
Requiring multiple services? Create a trip and link your destinations.
Gain access to;
- correspond with a personal pet travel specialist
- trip notes
- map plotter
pet budget
travel calculator
manage, edit or delete your trip through your pawtinerary
service offers & bookings
offers
Located services who wish to host your pet request will send you an offer.
update offer;
- offer accepted – service will be added to your cart for payment
- offer declined – offer will be declined. Pet service can choose to amend offer and resend
- offer requested – name your offer has been requested. A note will be sent to pet service to review offer.
continue contact through Paw Chats with pet-friendly service to discuss your pets travel requirements prior to booking
bookings
All accepted offers are saved into ‘my bookings‘ and linked to your destination
- add to your calendar
- pet service notified
- communicate privately with pet service to ensure pets requirements are met
- keep updated on your pets activities in ‘Pet Adventures’
- share pets adventures with friends, family & the Pawtal community
pet adventures
pet adventures are added through confirmed bookings & linked to destinations
A notification is sent when a new adventure is posted